1) Definitions
- "Personal Data" means information that identifies or can identify an individual (directly or indirectly).
- "Processing" means collecting, using, storing, disclosing, or deleting Personal Data.
- "Controller" means the entity that determines purposes and means of Processing.
- "Services" means the website and any learning/coaching-style offerings described on NexoHub.vip.
2) Scope
This policy applies to NexoHub.vip and communications initiated through our forms, email, or other channels we provide. It does not apply to third-party websites you may access via external links.
3) Who we are (Controller)
- Business name: NexoHub
- Website: nexohub.vip
- Address: 3-2-1 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan
- Email: [email protected]
- Phone: +81-3-3214-5678
- Business ID / Tax ID: 1234567890123
4) Data we collect
We may collect the following categories of data:
- Contact data: name, email, phone , subject, and message content you submit.
- Technical data: approximate device and browser info (e.g., user agent), language, and basic diagnostics.
- Usage data: aggregated interaction events used to keep the site working and to understand performance (see Cookies).
5) Purpose of processing
- To respond to your inquiries and provide requested information.
- To deliver sessions, learning materials, and program-related communication when an engagement is agreed.
- To maintain site security, stability, and basic performance diagnostics.
- To comply with legal obligations and resolve disputes.
6) Legal basis (where applicable)
Depending on the jurisdiction and context, we may rely on one or more of the following legal bases:
- Consent (e.g., when you opt in to certain cookies or communications).
- Contract (e.g., to deliver agreed services or prepare at your request).
- Legitimate interests (e.g., site security and minimal analytics for performance).
- Legal obligation (e.g., recordkeeping, compliance).
7) Cookies and similar technologies
We use a cookie loader script (loaded on first scroll) to manage cookie preferences. We do not use Google Analytics, Google Fonts, or Google Maps embeds.
- Required / performance cookies: used to keep the website functioning and to improve stability.
- Optional cookies: only if enabled via the cookie controls (if available on your installation).
You can manage cookie preferences via the opt-out page and/or the cookie controls when they appear.
8) Sharing and disclosures
We do not sell Personal Data. We may share data with:
- Service providers helping us operate email, hosting, or security (under confidentiality obligations).
- Legal authorities when required by law or to protect rights and safety.
- Professional advisors (legal/accounting) under confidentiality as needed.
9) Data retention
- Inquiry messages: retained for as long as needed to respond and maintain reasonable records.
- Contract-related records: retained as required by law and for dispute management.
- Technical logs: retained for limited periods for security and debugging.
10) Security
We use reasonable technical and organizational measures to protect data. No method of transmission or storage is completely secure. Please use caution when sending information.
11) Your rights
Depending on your location, you may have rights such as access, correction, deletion, objection, restriction, and portability.
- To exercise rights, contact us using the details in this policy.
- We may need to verify your identity before responding.
- You may also have the right to lodge a complaint with a supervisory authority.
12) International transfers
If data is processed outside your country, we take steps to provide appropriate safeguards where required.
13) Children
Our services are intended for adults and business users. We do not knowingly collect data from children.
14) Changes to this policy
We may update this policy from time to time. The “Effective date” above indicates the latest version.
15) Contact
For privacy requests, contact:
- Email: [email protected]
- Address: 3-2-1 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan